Frequently Asked Questions

Everything you need to know about your comfort journey.

What is the best way to care for my Brooklinen sheets?

To keep your sheets feeling like new, we recommend machine washing in cold water on a gentle cycle with a mild liquid detergent. Tumble dry on low heat and remove promptly to minimize wrinkling.

What is your return policy?

We offer a 365-day return policy for all our products. If you aren't completely satisfied with your purchase, you can return it for a full refund or exchange within one year of the delivery date.

How do I choose between Percale and Luxe Sateen?

Percale is a crisp, breathable weave with a matte finish, perfect for hot sleepers. Luxe Sateen is a buttery-soft, luminous weave with a higher thread count, ideal for those who want a warmer, more luxurious feel.

Do you offer international shipping?

Yes, we ship to many countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout based on your shipping address.

Are your products OEKO-TEX certified?

Yes, our core sheet sets and towels are OEKO-TEX certified, meaning they are tested for harmful substances and manufactured in an environmentally friendly and socially responsible way.

When will my order ship?

Most orders are processed within 1-2 business days. Once shipped, you will receive a tracking number via email. Standard shipping typically takes 3-7 business days within the United States.